There are two different phone numbers to dial in an emergency - 110 to call the police or 119 to report a fire or to call an ambulance. These emergency numbers can be dialled from a public telephone without paying for the call by pressing the red button that is located on the front of the phone.

Medical Services

If you need a doctor or first-aid, contact your hotel front desk or ask someone around you. For hospital information, call (03) 5285-8181 in Tokyo. Japanese medical services and facilities enjoy a high international reputation.

Hospitals with English Speaking Doctors

In general, hospital reception desks are open 8:30 a.m. to 11:00 a.m., Monday through Friday.

International Catholic Hospital (Seibo Byoin)
2-5-1 Naka-Ochiai, Shinjuku-ku, Tokyo 161-8521
Tel: (03) 3951-1111

Japanese Red Cross Medical Center (Nihon Sekijujisha Iryo Center)
4-1-22 Hiroo, Shibuya-ku, Tokyo 150-8935
Tel: (03) 3400-1311

St. Luke's International Hospital (Seiroka Byoin)
9-1 Akashicho, Chuo-ku, Tokyo 104-8560
Tel: (03) 3541-5151

Tokyo Adventist Hospital (Tokyo Eisei Byoin)
3-17-3 Amanuma, Suginami-ku, Tokyo 167-0032
Tel: (03) 3392-6151


You will notice that there are police boxes very often located by main street crossings in Japan, to keep an eye on people on the street and assist them to find their way to their destination. Japan's crime rate is very low compared to that of many other countries.

Lost and Found

If you left your bag or package in a railway station or other public area, go to the stationmaster's office or the nearest police box and ask for English-language assistance. If you left something in a taxi then go to your hotel's reception desk. Taxi drivers often bring the belongings back to your hotel.

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  Information provided by Japan National Tourist Organization.


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